Please make note of our new warranty:

MANUFACTURER’S LIMITED WARRANTY (USA/CANADA ONLY):

BÉABA warrants its products to be free from substantial defects in workmanship and material under normal household use in accordance with the instructions for (1) one year following date of purchase. BÉABA will, at its discretion, replace or repair any item requiring service. This warranty shall not apply to damages arising from neglect, accidental damage, or commercial use of the product. This is a limited warranty. Liability for consequential damages is expressly excluded. Proof of purchase is required. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. 

Customer service is only provided within the USA/Canada. If this product is used with an electrical converter, this warranty is void.