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Agent Portal
Submit Ticket
Knowledge Base
All Products
Babycook
Home & Outings
Food Storage
Feeding
Bundles
Resource Center
Back to BÉABA
Welcome to our Support Center
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Ticket Details
How can we help?
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Brand new, not working
Broken base on the machine
Broken or damaged parts/ accessories
Brown or white deposits in water reservoir
Cracked bowl
Discolored water when steaming
Does not blend
Does not steam
Does not steam on one side (Pro 2X, Plus, Duo)
Leaking
Lid arm (water inlet cover) is broken
Lid pops open/ does not stay closed
Lost part, need replacement
Loud or stange noise when blending
Loud or strange noise when steaming
Missing part from brand new unit
Mold in bowl or handle of bowl
Mold inside the water reservoir
Motor is running, but blade does not turn
No power when plugged in
Order a replacement part
Other issue not listed
Power cord damaged
Product registration question
Red light - flashing on steam button
Red light - trouble resetting after descaling
Return or refund
Silicone - odor or smell
Stained or damaged product
Warped part (damaged from cleaning)
Help with my ORDER
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Product type
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2nd stage cutlery
Air Purifier
BabyMilk Bottle Warmer
Babycook (all models)
Big Flopsy Pregnancy and Nursing Pillow
Clip containers
Cookbook
Diaper bag
Formula snack container
MiniCall Audio Monitor
Multiportions
Replacement Part
Rice insert
Silicone Meal Set
Silicone spoons
Up and Down High Chair
Up and Down Rocker
Shnuggle Baby Bath
Shnuggle Crib
Glass Food Storage Container
Glass Meal Set
Sippy Cup
Shnuggle Thermometer
Insulated Jars
Silicone Bib
Shnuggle Yoga Mat
Water Bottle
Childhome Bouncer
Childhome HighChair
Baby Bottle
Pacifier
replacement bottle nipples
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In which countries has the product been used?
Canada
Has not been used
Mexico
N/A (not claiming warranty)
Other (please specify)
USA
Date of purchase
How long had you been using the product, before this issue?
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A. Never used (brand new/ first time)
B. For 1-3 months
C. For 3-6 months
D. For 6-12 months
E. For 1-2 years
F. For 2-3 years
G. Over 3 years
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Proof of purchase - you will receive an email asking for proof of purchase upon submission of this form and it is required for all warranty claims
Baby Registry
Beabausa.com Order
Email order confirmation
Gift receipt
Not available
Packing List
Receipt
Registration Card - N/A
Suavinex order
Place of purchase
Subject
Message
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